Overview of Bible Teaching About Conflict Management

A must read for leaders, managers, workers, marriages, families. Gives definitions, causes, and outlines 12 steps in managing conflict. Biblical examples and principles. 40 plus pages and bibliography. This is a valuable segment I use in teaching college and seminary courses.

TABLE OF CONTENTS

Preface 2
About the authors/presenters 3
The Christian and conflict management 4
Introduction 4
Understanding conflict 5
Christian conflict context
5 Various causes of interpersonal conflict
8 Position vs. principle conflict management
13 Assertiveness strategy
13 Non-assertive
14 Aggressiveness
14 Conflict and escalation 14
Productive conflict 17
Conflict good and bad 18
Twelve steps to resolving and managing conflict18
Step one: counting the cost 19
The Biblical considerations 19
Step two: clarify the issue 22
Institutional conflict 23
Step three: identify the actual problem 27
Step four: consider the approach 28
Step five: separate the person(s) from the problem 31
Step six: focus on interest, not position 31
Step seven: create multiple options for mutual gains 32
Step eight: insist on objective criteria 33
Step nine: develop a best alternative 34
Step ten: intercultural issues 34
Step eleven: nurturing relationships and forgiveness 35
Forgiveness and conflict management 37
Twelve rules for a happy marriage 38
Step twelve: spiritual resources 39
Study summary of conflict management 40
Six goals of conflict management 40
Personal exercise 41
Selected readings 43
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